StrategicProduct

Leader

About

Idriveimpactfulproductsbyblendingstrategy,technology,anduser-centricdesign.

MyjourneyintoproductmanagementbeganrightaftercollegewhenIhelpedshapethereturnandexchangeexperienceforT-Mobile.Iquicklybecamefascinatedbyhowsoftwarecouldsolvereal-worldproblems—andevenmoreintriguedbyhowcomplexthosesolutionscouldbe.It’sonethingtodreamupafeature;it’sanothertodesignsystemsthathandleeveryuseandedgecasewhilebalancingfeasibility,ROI,technicalconstraints,andusersatisfaction.AsIgrewintotherole,Ifoundmyselfimmersednotjustinproductdesign,butinleadingAgileteams.IembracedSAFemethodologies,facilitatedceremonies,mentoredteammembers,andhelpedconvertprocessesintoactionablepractices.Iwasn’tjustguidingbacklogs—Iwasguidingpeople,helpingthembuildconfidenceandownershipintheirwork.Overtheyears,I’veworkedonhigh-impact,high-techinitiativesacrossindustriesliketelecom,healthcare,andgaming.Theseexperiencestaughtmethatgreatproductmanagementgoesbeyondjustfeatures—itdemandsmasteryoftheentireproductlifecycle,leanoperationalmodels,andtheabilitytoalignstrategywithexecution.Ithriveattheintersectionofbusiness,technology,andpeople—bringingtogethercross-functionalteams,makingdata-drivendecisions,andfocusingonthebiggerpicturetodeliverproductsthatmakeameaningfuldifference.

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Skills

Technologies

IAM,Security,SaaS,Salesforce,Telecommunication,AI/ML

Experience

Infosys

7

Sr.ProductManager

Creatinghigh-techapplicationframework,cuttingapponboardingtimeby70%andonboardinganadvancedtoolsetforvalidationandpromotionofassetforgames.

Formajorhealthcareclient,ledthemodernizationofDigitalExperincesandimplementedIdentity&AccessManagementimperatives.

BelleseTechnologies

1

ProductOwner/SM

LedthedevelopmentoftheHospitalQualityReportingforCMSbytranslatingregulatoryspecificationsintoproductspecsandrequirementsinSAFeenv.

Rackspace

1

ProductOwner

CraftedRackspaceNotificationCenter,integratingSalesforceCRM,addingmobilefeatureslikeiOS/Androidsmsandpushalertstoreduceresponsetimeby45%.

Accenture

2

BusinessAnalyst

LeddigitalexperiencedevelopmentandpilotingT-Mobile’sreturnsandexchangemanagementsystem,reducingprocessingtimeby50%,decreasingcustomerservicecallvolumeby10K+hours.