Client: Self-Initiated Productivity Automation

Industry: AI/Tech Enablement

The Challenge

• Managing high-volume emails, task context-switching, and scheduling manually was inefficient.

My Role as Product Manager

• Ideated and Built splution using low-code/no-code tools for real-world productivity gains.
• Designed Multi-Agent Workflow via n8n to support Telegram commands (voice + text) that route through OpenAI & Anthropic LLMs.
• Connected to Email API to automatically read, summarize, respond to, and schedule meetings from inbound emails.
• Developed a Web Frontend for easy switching between AI models and managing agent commands.
• Engineered Privacy-Safe Architecture, ensuring data never persisted beyond session use.
• Led Testing & Optimization for latency reduction, context accuracy, and interaction flow.

Key Features & Highlights

🤖 Voice + Text Command Intake

• Seamless Telegram-based interface for hands-free or typed prompts.
• Supports rich prompts like “summarize last 5 emails” or “schedule 30 mins with John next Tuesday.”

AI-Powered Task Automationn

• Integrates with email services to read, summarize, and auto-reply contextually.
• Schedules meetings based on natural language inputs.
• Auto-detects tone/context to adjust AI response style.

Model Flexibility with Frontend

• Custom web interface allows dynamic switching between OpenAI GPT models and Anthropic’s Claude.
• Enables personalized tuning and debugging of agent behavior.

Workflow Observability

• n8n dashboard shows live job status, success/failure flows, and latency tracking.
• Logs conversational intent, email summaries, and model response deltas.

Results & Impact

• 4x Faster Email Triage via smart summarization and contextual reply generation.
• Reduced Mental Overhead through delegated task execution and async scheduling.
• 100% Tailored Workflow, achieving automation without relying on third-party SaaS limitations.
• Increased Productivity across both personal and professional domains.

Key Takeaways

• Low-Code + LLMs = Fast Innovation: Tools like n8n empower PMs to prototype and deploy without deep backend resources.
• Voice-Driven Agents Have High Utility for multitaskers and mobile-first workflows.
• Custom AI Agents Outperform Generic Chatbots when tailored around real use cases and embedded within communication channels.